Troubleshooting Common Issues with Kodi

Troubleshooting Common Issues with Kodi

Kodi is a powerful tool for consuming streaming digital content.  The developers put in a lot of work to make Kodi stable and reliable.  But no matter how well written the software, there are always going to be small issues. There are so many different operating systems and devices that might run Kodi, that there is no way the developers can test every configuration.  These issues can be caused by a lot of different factors.  In this article, we will touch on some of the most common problems, and how to solve them.

Kodi keeps freezing or pausing

Disable hardware acceleration

This is a setting that can be turned on or off, and is known to be a major cause of Kodi crashing, especially on Android.  Turning this setting on or off is a simple matter of toggling it on or off.  When troubleshooting, try it both ways and see if turning it off solves your problem.

From the Kodi home screen, click the gear icon to go to the settings menu.

Kodi Settings Gear

Click Player settings

You will see another gear icon at the bottom left with the word “Basic” beside it.
Click it until it says “Expert”.

Once you have the settings on Expert, click on Videos again, and you will see the section called Processing on the right.  Turn on or off hardware acceleration here.

Restart Kodi between each change to ensure that the new setting is being used.  

Remove recently installed add-ons or updates

Usually, problems occur when something has changed.  And many times, just by undoing something you did, you can make the problem disappear.  So, whenever problems happen, think to yourself “when did the problem start, and what changed between then and now?”.  If the issue started after installing a certain add-on, then try uninstalling it to see if that solves the issue.  Even if you just updated an add-on, you can usually undo the update.

Clear the cache

Kodi uses cache to help provide a smooth streaming experience.  The cache is like a shock absorber and helps the video stay stable when your Internet connection is “bumpy”.  However, sometimes the cache gets full and can cause Kodi to act up.  There is no one symptom of this because problems with the cache can cause almost any symptom.  When you start seeing unstable video playback, that can be a sign that the cache is getting full.  Under normal circumstances, the cache management portion of Kodi should optimize your cache.  But, sometimes, there can still be problems.  Clearing your cache is a smart first step in the troubleshooting process.

Unfortunately, Kodi doesn’t have a built-in cache manipulation tools, so you will have to use one of the other tools available for download as an add-on.  If you have already installed the No Limits Build, then you already have the No Limits Tools add-on.  But there are other tools as well.  Ares Wizard is a very popular tool that allows you to clear your cache.

Let’s use the No Limits Tools for this example since we already have that installed.  Go to Add-ons from the Kodi main screen and then select My Add-ons at the top.

Scroll down until you see No Limits Tools and click on it

Then click Open to open No Limits Tools

There lots of things you can do with this add-on.  You can see from the example below that this is a very comprehensive tool.  But we are going to go into the Maintenance Tools menu.

Once you are in there, you will see some information about your cache and some things you can select to do different things with your cache. Choose Clear Cache

You will be asked to confirm that you want to do that.

It is never bad to clear your cache.  So, don’t be afraid to do it whenever you feel like it.  As a matter of fact, you can set the No Limits Tools to automatically clean up when Kodi starts.  Just scroll down a little farther from the Clear Cache menu item and you will see a toggle for Auto Clean on Kodi Launch.  Click this to turn it on or off.

Reinstall Kodi

If all else fails, you might need to reinstall Kodi.  Sometimes something just gets broken.  Because there are so many different add-ons, there are times when some of them conflict with one another. Or a bad add-on might change a setting and just breaks Kodi.  Whatever the case, reinstalling Kodi is very easy.  Follow our installation guide here.  And when you finish installing Kodi, be sure to install No Limits Build.  The best build out there in our opinion.  Here are some links:

How to Install Kodi on Android
How to install Kodi on Windows

How to Install Kodi on Linux
How to Install Kodi on Fire TV or Fire Stick
How to Install No Limits

Kodi Streaming Problems

Time and/or Date is Incorrect

Something some people would never think of when troubleshooting Kodi problems is something so simple.  If the date and/or time is not correct on your device, this can cause a lot of content to not be displayed, even though it should be available.  While this is more of a bug than anything, it can send a lot of folks chasing their tail and not being able to solve their issues.

This is especially true if you are using Amazon Fire TV, Fire TV Stick, an Android Box, or any other set-top type box.  It isn’t so much of a problem on PCs, because PCs generally manage their time and date settings a little more efficiently.  But, commonly, a set-top box will come preset to a certain time zone.  And even though the time shows correctly, if the time zone is off it is the same thing.

Your ISP is throttling your connection

There are a lot of people selling and/or recommending that you always use a VPN when connected to the Internet.  The Internet is quite literally the Wild West.  Whether you are concerned about your privacy is another issue entirely.  The fact is that when your Internet provider sees that you are streaming video using Kodi, they tend to throttle your connection.  We explain more about the following articles.

What is a VPN? Why do I need it?

Net Neutrality Repeal – A VPN is Essential for Privacy

The bottom line is that even if you throw all the privacy and anonymity benefits of a VPN out the window, you are still left with the fact that your streams are being manipulated if you are not using a VPN.  We do recommend using IPVanish VPN and we have negotiated a 57% discount for our readers.  Do yourself a favor and get a VPN.  If not from us, then from someone.

Internet Connectivity Problems

The most common reason for most problems when streaming digital media is bad connectivity.  This can be caused by a huge variety of factors. Your connection is just slow.  Maybe you only pay for a minimum package.  Maybe you have to share your WiFi with others.  These are things we can’t help out with here.  But there are things you can do to improve your situation if you already should be getting a high-speed connection but are not.

Move the WiFi router closer to your device.  

Distance is the enemy when it comes to WiFi.  And some walls are made of concrete or filled with plumbing.  Theoretically, your home router should reach through some pretty thick walls without a problem.  The routers have a good antenna that can transmit a signal very well.  The problem arises because many times the antenna on your device is weak.  Your router likely has a big whopping antenna or multiple big whopping antennae on it.  But your device probably has an internal antenna or at the very most a small external antenna.  So, your device shows that your signal is great.  WiFi connection is excellent.  But in reality, the connection is only as strong as the weakest antenna.

Think about the layout of your home or apartment.  Does the WiFi signal have to go through a bathroom wall?  Plumbing can act like a big antenna as well, but it sucks the life out of a WiFi signal if it has to go through that plumbing wall.  Concrete as well, because it most likely has rebar in it.  If you have cable internet, keep in mind that you can locate your cable modem/router anywhere there is a cable TV connection.  So, your fix may be just as simple as moving your router.  

Install Powerline Adapters

In cases where you can’t move your WiFi signal closer to your device, there are still options.  The best option is to use Powerline Ethernet Adapters.  These come in a pair to start with and you can expand the system by adding more modules.  To install a set of powerline adapters, you plug the first one into an electrical outlet near your router and then plug an Ethernet cable from your router directly into the powerline adapter.  Then, you plug the second one into ANY other outlet in the house and it becomes a WiFi hotspot. Some models even have a couple Ethernet connections on the second module so you also get wired Ethernet connections.  This solution is very solid, with very high speeds.  And it offers almost unlimited expandability.  By adding more modules, you can create an entire network through your home or office without running a single wire.  The adapters accomplish this by sending the Ethernet signal over the electrical wiring.

Plug your device in instead of using WiFi

Many streaming media devices have an Ethernet connector so you can plug directly into your router.  Exceptions to this are usually the Amazon Fire TV or Fire TV Stick, Roku Stick, or any other stick type device.  Most of the major manufacturers of Android Boxes include a physical Ethernet connector on their boxes because they have more room to work with.  Check out our list of Top Android Streaming Media Devices for more information.  This is a no-brainer if your device is close to your router.  However, if your device is already close to your router, you should be getting a great WiFi connection.  In our opinion, it is always better to be plugged in if at all possible.  If your device is not close to your router, reference the section Move the WiFi router closer to your device

Add-on Installation and Removal Problems

Sometimes an add-on won’t install or if it’s already installed, you can’t uninstall it.  This can be frustrating, especially if the add-on in question is causing you problems.  Here are a couple common causes of this problem

Can’t install an add-on

Many Kodi add-ons come and go.  The add-on might be dead and not supported by its developer anymore.  In that case, it’s probably time to find an alternative add-on.  But even if the add-on is going strong, many times its repo has moved or has gone dark since you have installed the add-on.  In these cases, you might want to install SuperRepo repository.  Often times SuperRepo has copies of some discontinued add-ons that are still installable.  The only problem with that is that these add-ons tend to be old and can be very unstable when installing on newer versions of Kodi that they were not designed for.  We recommend finding alternatives to your favorite discontinued add-ons.  Many times the add-on has been “forked” and there may be offshoots of your favorites that offer more functionality and stability.

It may also be that, although you have found and installed the repo for your favorite add-on, that the add-on is just not compatible with Kodi and won’t install.  Again, there are always alternatives.

Sometimes you see a message that the add-on won’t install because it has “Uninstalled Dependencies”.  This generally means that the add-on is not officially supported on Kodi and could expose your system to a huge security risk.  We recommend avoiding add-ons that have third-party dependencies such as these.

There are so many add-ons available for Kodi.  Many of them perform the same exact function as each other.  So, if you can’t install the add-on you want, go experiment with some other add-ons and see if there is something that does what you want it to do.  Install No Limits Build on Kodi for the best combination of pre-installed add-ons ready to go.


We can’t possibly write an article that covers every possible glitch or problem with Kodi.  It’s an open-source program, and it’s free, so you there are bound to be little problems.  But, overall, Kodi is a solid piece of work and you shouldn’t have many if any problems with normal use.  But, if you have problems, we hope you can find some solutions here.

Now that you know how to How to Troubleshoot Common Issues with Kodi, be sure to secure your connection with a VPN to keep your ISP from slowing you down, spying on you or blocking you.  For more information, be sure to check out our article What is a VPN? Why do I need it?

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Troubleshooting Common Issues with Kodi was last modified: July 11th, 2018 by

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